We're based in New Zealand and ship worldwide! Every order is carefully packed to ensure your vintage pieces arrive safely.

Please allow 2-4 business days for your order to be processed and dispatched. If you need your order by a specific date, please get in touch before purchasing and we'll do our best to accommodate your request. ♡

New Zealand

All New Zealand orders are shipped via courier.

• Standard Shipping: $8.50 NZD

Estimated delivery: 1–2 business days after dispatch.

Australia

We offer two shipping options for Australian orders:

• Tracked Standard Shipping: $17 AUD — Estimated delivery within 5–10 business days.

• Courier Shipping: $38 AUD — Estimated delivery within 2–6 business days.

Both options include tracking.

International

We happily accommodate international orders! For shipping rates and enquiries, please email hello@taliarosevintage.com

Additional Information

We take great care in preparing and sending every order. Delivery estimates begin once your parcel has been dispatched and may occasionally vary due to postal services or customs.

If you have any questions or concerns about your delivery, we're always happy to help! Simply reach out to hello@taliarosevintage.com and we'll do our best to assist.

Thank you for shopping with us, your support means the world! ✿

We want you to feel confident and happy when shopping with us. Every piece we sell is one-of-a-kind and preloved, which means we can’t usually offer refunds, but we completely understand that sometimes things don’t go as expected. Below is our returns policy to help guide you through what to do if that happens.

1. If something isn’t as described

If you receive an item that’s significantly different from what was described and this wasn’t mentioned in the listing, please get in touch within 3 days of receiving your order. We’ll happily chat through a return or exchange.

2. Vintage condition & natural wear

All of our pieces are vintage, which means a little history comes with them. Some signs of age or gentle wear are totally normal and part of what makes each garment special. We do our best to describe and photograph everything clearly, returns can’t be accepted based on general vintage condition.

3. Change of mind

We’re unable to offer refunds or returns for change of mind or personal preference. That said, if something doesn’t feel quite right, please reach out – we’ll always do our best to help find a solution.

4. How to request a return

Please email hello@taliarosevintage.com - Include your order number, the item(s), and a short note explaining what’s happened. We’ll get back to you with next steps.

5. Return conditions

Returned items must be in their original condition – unworn & unwashed. Please make sure everything is packaged securely to avoid damage in transit. Returns that don’t meet these conditions may be refused.

6. Return shipping

If the return is due to an error on our end (like a misdescription), we’ll cover the return shipping. Otherwise, the cost is the customer’s responsibility. We recommend using a tracked service for peace of mind.

7. Refunds & exchanges

Once we’ve received and checked your return, we’ll confirm if it meets our policy. If approved, you can choose between a refund (back to your original payment method) or an exchange, depending on availability.

We truly value your support and want every shopping experience to feel special. If you have any questions, please don’t hesitate to reach out – we’re always happy to help ✿